RIFT now has a public listing in Cliniko's connected apps directory - the page where Cliniko practices browse the tools that connect to their practice management system. If your clinic runs on Cliniko and money sometimes slips through the billing cracks, the listing is a good two-minute read on exactly what RIFT does with your data. The even better read is your own free leak report.
What the listing is
Cliniko maintains a public directory of connected apps: software that plugs into a Cliniko account to do something Cliniko itself doesn't. RIFT's entry describes it plainly - a billing tool that identifies uncollected revenue in a practice - uninvoiced appointments, unpaid invoices, uncharged cancellation fees - then drafts the follow-ups and tracks each item to resolution.
For a small Australian company, a page like this matters for a simple reason: it is a description of RIFT that lives somewhere other than our own website, in the place where Cliniko practices actually go looking for tools. You don't have to take our word for what the integration does - you can read it where you found it.
What RIFT reads from Cliniko (and what it never touches)
The listing spells out the data boundary, and it is worth repeating here because it is the first question every practice owner asks:
- RIFT reads: appointments, invoices and their line items, practitioners, and patient cases - the billing side of the account.
- RIFT never requests: treatment notes, letters, or attachments. The clinical record is excluded outright.
- RIFT only ever reads. It syncs from Cliniko daily and nothing in the Cliniko account is ever changed. Revoking the API key in Cliniko cuts access instantly, no conversation with us required.
The full detail - including the honest edges of what Cliniko's API can and can't show - is in our integration announcement and the setup guide.
The practical details
RIFT is built in Australia for Australian allied health practices - psychology, physiotherapy, podiatry, speech pathology, occupational therapy and similar clinics. Pricing starts at $59 AUD/month for solo and two-practitioner clinics, banded by the number of active practitioners RIFT measures in your own data - never self-reported, never guessed.
And the first step costs nothing: the free leak report runs before any payment or account. Paste a Cliniko API key and RIFT reports what your practice earned but never collected over the last year - on screen in minutes, with every figure traceable to the appointment or invoice it came from.
Where to find it
The listing lives at cliniko.com/connected-apps/rift. And if you'd rather see what RIFT finds than read about it, the free leak report below is the two-minute version.