RIKO answers customer questions straight from your own website, handles bookings, and knows when a conversation needs a human - 24 hours a day. And soon, RISE will keep your social media posted too. Built for health, legal, accounting, and beyond.
14-day free trial·no lock-in·Australian-hosted·See products →
When a potential patient visits at 9pm to ask about fees, rebates, or how to get started with no answer, they don't call back. They try the next practice on the list. You never knew they were there.
Your Google Analytics already tells the story: a large gap between visits and contact enquiries, sessions that end without a booking. That silence is patients leaving before they follow through.
It's a problem most practices don't realise they have until they see the numbers. RIKO is built to close that gap, handling patient questions the moment they're asked, around the clock.
Built with AHPRA guidelines and the Australian Privacy Act in mind, so your practice stays compliant while converting more of your website traffic into booked appointments.
See products & pricing →No scripts to write, no flows to build. RIKO learns from what you've already written - and is live on your site in days.
Your services, fees, team and FAQs become a private knowledge base - in your own words. Upload documents too.
Accurate answers from your knowledge base at any hour, in plain language - no phone queue, no "we'll get back to you."
RIKO collects the details and books them in. Sensitive or distressed conversations skip all of this and go straight to your team.
Trained on your website, RIKO handles pricing, availability, services and FAQs - day or night.
Collects client details, sends confirmation emails, and notifies you - without you lifting a finger.
Booking & aboveDetects frustration and urgent situations, then routes them straight to you at the right moment.
A full conversation dashboard surfaces trends, common questions, and where enquiries drop off.
One script tag on your site. We scan your website and build the knowledge base for you.
Set escalation triggers, sensitive topics, and personality - RIKO follows your playbook exactly.
Built for professional services where trust is the product - health, legal, accounting, and beyond.
"We were surprised how naturally RIKO handles patient questions: everything from Medicare rebates to how our sessions work. It's taken a real load off our admin team, and new patients get an immediate response even when we're closed. The Zanda integration was the piece we didn't know we needed. Bookings land straight into our system without anyone having to touch them."
Your data and your encrypted backups are stored in Sydney - not shipped offshore.
RIKO recognises crisis and sensitive moments, surfaces real help, and alerts your team straight away.
Your clients' conversations are never used to train AI models. Your data stays yours.
Connects to your booking tools - Calendly, Cliniko, Zanda and more. Purpose-built for service businesses, not a generic bot.
Built with AHPRA guidelines and the Australian Privacy Act in mind. Recorded consent, deletion on request, and an MSA/DPA when you need one.
Your tone, your escalation rules, your sensitive topics - white-labelled as your own business.
While RIKO minds the front desk, RISE handles the marketing - it writes on-brand posts for your practice and publishes them to Facebook, Instagram and LinkedIn on schedule. Coming soon
5 signs it might be time to talk to someone
RISE planning your week
Professional, on-brand content drawn from your services - not generic filler.
Approve each post with one tap, or let it run fully hands-off - it goes out when your audience is looking.
Pairs with RIKO - what your clients ask in chat becomes your next post.
One answers the people already on your website. The other brings new people to it. Use one, or bundle both and save 15%.
Full plan details: RIKO pricing · RISE pricing · 14-day free trial, no lock-in, cancel anytime.
The chat bubble in the corner is RIKO itself, trained on this very website. Ask it about pricing, security, or anything on this page. Prefer full-screen? Open the demo chat →
Start a 14-day free trial, or book a 20-minute call and see RIKO answering questions on your own website. No pressure, no lock-in.