Google rewards sites that keep visitors engaged and answer them fast. RIKO does both, 24/7. It books patients straight into Cliniko or Calendly, and never touches patient records.
RIKO on your website - while you're closed
Visitors decide whether to contact you in seconds. Nothing engages them - they're gone.
RIKO greets every visitor, on every page, instantly.
A patient asking about fees or Medicare won't wait for a callback. No answer = next practice on the list.
RIKO answers instantly: fees, rebates, NDIS, how sessions work.
Can't book right now, right there? They'll book somewhere they can.
RIKO books them on the spot - straight into Calendly or Cliniko.
RIKO reads your website - services, fees, practitioners - and learns your practice in minutes. You do nothing.
→One line of code, any website. Live on every page the same day.
→It answers and books - even 2am Sunday. You wake up to bookings, not missed calls.
Not a generic chatbot - it knows the questions allied health patients actually ask:
New patient enquiries and "how do I get started?"
Fee, gap, and private health insurance questions
Medicare Better Access and NDIS funding questions
Booking requests, with integrations into Calendly and Cliniko for scheduling (Zanda coming soon)
Practitioner availability and speciality questions
After-hours coverage when reception is closed
Automatic crisis escalation: if a patient mentions self-harm or distress, RIKO immediately provides crisis resources (Lifeline 13 11 14, Beyond Blue, 000) and alerts your team.
"We were surprised how naturally RIKO handles patient questions: everything from Medicare rebates to how our sessions work. It's taken a real load off our admin team, and new patients get an immediate response even when we're closed."
Generic chatbots collect a name and number. RIKO puts the booking into the tools your team already uses - created directly in Cliniko, or scheduled through Calendly.
Cliniko bookings land straight in your calendar. Nothing to transcribe.
Enquiries routed to the right practitioner by speciality and availability.
Patient gets an instant confirmation email; your team gets the booking details the moment they're captured.
Patient records in your practice software are never read by our AI. RIKO only writes confirmed booking data. Clinical notes, patient history, and health records stay entirely within your practice management system. Built and operated in compliance with the Australian Privacy Act (APPs), and designed to help your practice meet AHPRA advertising obligations - the AI never makes unsubstantiated health claims or gives clinical advice. See our security & privacy standards →
Cliniko integration available on Pro plan · $99/mo · Zanda coming soon
Cliniko: appointments are created directly in your calendar. Zanda: not connected yet - Zanda's public API is a closed beta that is not open to new practices, so the RIKO integration will follow when access opens. Read the full update →
30-day free trial on every plan. No lock-in contracts. Your card is saved at checkout but the first charge only happens after your 30 free days end - cancel before then and you pay nothing.
The 30-day trial is our extended offer for allied health practices arriving through this page - our standard trial is 14 days. It's applied automatically when you sign up from here, nothing to enter.
24/7 AI trained on your website, with a full dashboard to see every conversation.
Adds AI booking with confirmations, Cliniko integration (Zanda coming soon), multi-practitioner support, analytics, and an AI assistant for your data.
Every plan includes the chat widget, knowledge base, conversation dashboard and lead capture.
Set up takes less than a day. Your 30-day free trial starts the moment you sign up, and you're only charged once the 30 days are up. Cancel anytime.
Not ready to commit? Watch it answer your patients' questions first →
No lock-in · Cancel anytime · Australian-hosted data · Privacy Act compliant